FINANCIAL inclusion is a process of ensuring access to appropriate financial products and services needed by all sections of the society in general and vulnerable groups in particular,at an affordabl e cost, in a fair and transparent manner,by regulated, mainstream institutional pl ayers.The objective of financial inclusion is to transform the lives of poor people by providing them access to bankingfinance and ena bling them to generate stable income.
The government and RBI have been making concerted ef forts to extend financial inclusion across the country. The measures initiated by the government include nationalisation of banks starting from the State Bank of India in 1955, and other banks in 1969 and 1980; having a network of rural cooperati ves and regional rural banks; and liberal loan melas of the 1970s and 1980s .RBI has been making ef forts through policies like the priority sector lending since the early 1970s.In recent years,efforts were made from November 2005 when the scheme of ‘no-frills’ account was announced but the formal thrust came from 2008 after the adoptionof report of the Committee on Financial Inclusion (GOI, 2008). RBI’s cautiouspolicy on financial inclusion has been to ensure a balancebetween equityand efficiency as well as ensuring financial health of banks and preserving their lending capacities.RBI has adopted a bank-led approach and has been neutral to the use of technolo gy by the individualbanks.It is reported that as a consequence of these measures ,i n January 2013, banking facility had reached more than two lakh villa ges with nearly 80% through the business correspondent model, and nearly 10 crore savings bank deposit accounts including erstwhile no-frill accounts had been opened in the last three years,according to RBI. The achievementsseem commendable thoughRBI is aware that financial inclusion still remains a substantially unfinished agenda.
The public sector banks,traditionally involved in social banking, are playing an important role in extending bankingto the rural sector.Some of the banks benefit frominstitutional memory as they had pigmy, honey deposit or jeevan nidhi schemes and now some of those accounts are migrating to the nofrill or basic saving accounts.
The majorconstraintis low number of transactions and low volume of turnover. A key reason for low level of transactionsin such accountsamongst others is that rural people think that these accounts are specifically meant for one-sided transfer from the go vernment and that in the case of certain transfers,government rule requires that if balancesare maintainedin these accounts,then after 90 days,such balances will be remitted back to the government as unused funds.
The servicepr ovidersare imparting training to business cor respondents (BCs)/agents(BCAs)rangingfroma few weeks to a few months and monthly remuneration ranges from R1,000 to R5,000.SomeBCs/BCAsare specifically recruited for the purpose while others are generally shopkeepers and housewives who do this as an additional job. As the attritionrate of thoseBCs/BCAs especially recruited for the purpose ,because of low salary and low transactions,is high, man mana gement as-
Frequent changes in implementation strategy hampers focused work in the specific area and the existing infrastructure gets overstretched well particular ly withhand-helddevices due to constraintof terrain and connectivity.BCs sometimes resort to climbing trees to get connectivity.There are cases where due to connectivity problem, there have beendata transfer failures. A number of instructions from different sources ,sometimesfrom the government while normally through RBI, tend to confuse the bankers .Also,frequent changes in implementationstrategy hampers focused work in the specific area and the existing infrastructure gets overstretched.villages with less than 2,000 population. The implementationof electronicbenefit scheme further stressed the existing infrastructur e. In somecases ,there was a shiftin the area of operationsbetween different banks which implied that the investmentmadein that area was lost. The private sector banks are also contributing to the ef fort but there are instances where they are charged different rates by the service providers adding to their cost of operations. The amountof credit expansionunder financial inclusion is low as some bankersfear aboutthele vel of NPAsand perform underloomingshadow of loan melas/waivers culture, especially during election times .In any case,money lendersare securely ensconcedas credit disbursalis generally nottakingplace throughtheBCs/BCAs.Also,there is no evidence that the banking route has begun to be used for remittancepurposes. An important contribution of this policy has been that a banking culture is beginning to develop in rural areas andsomebankerspercei ve it as a litmus test to eventually establish a physical branch. This augurs well for financial inclusion. However,key questions that remain to be addressed are: to what extent rural poor perceive that access to banking facility has been created? How would they like to make use of it and what are the key constraints? Has it made any impact on their li velihood?
The government and RBI have been making concerted ef forts to extend financial inclusion across the country. The measures initiated by the government include nationalisation of banks starting from the State Bank of India in 1955, and other banks in 1969 and 1980; having a network of rural cooperati ves and regional rural banks; and liberal loan melas of the 1970s and 1980s .RBI has been making ef forts through policies like the priority sector lending since the early 1970s.In recent years,efforts were made from November 2005 when the scheme of ‘no-frills’ account was announced but the formal thrust came from 2008 after the adoptionof report of the Committee on Financial Inclusion (GOI, 2008). RBI’s cautiouspolicy on financial inclusion has been to ensure a balancebetween equityand efficiency as well as ensuring financial health of banks and preserving their lending capacities.RBI has adopted a bank-led approach and has been neutral to the use of technolo gy by the individualbanks.It is reported that as a consequence of these measures ,i n January 2013, banking facility had reached more than two lakh villa ges with nearly 80% through the business correspondent model, and nearly 10 crore savings bank deposit accounts including erstwhile no-frill accounts had been opened in the last three years,according to RBI. The achievementsseem commendable thoughRBI is aware that financial inclusion still remains a substantially unfinished agenda.
The public sector banks,traditionally involved in social banking, are playing an important role in extending bankingto the rural sector.Some of the banks benefit frominstitutional memory as they had pigmy, honey deposit or jeevan nidhi schemes and now some of those accounts are migrating to the nofrill or basic saving accounts.
The majorconstraintis low number of transactions and low volume of turnover. A key reason for low level of transactionsin such accountsamongst others is that rural people think that these accounts are specifically meant for one-sided transfer from the go vernment and that in the case of certain transfers,government rule requires that if balancesare maintainedin these accounts,then after 90 days,such balances will be remitted back to the government as unused funds.
The servicepr ovidersare imparting training to business cor respondents (BCs)/agents(BCAs)rangingfroma few weeks to a few months and monthly remuneration ranges from R1,000 to R5,000.SomeBCs/BCAsare specifically recruited for the purpose while others are generally shopkeepers and housewives who do this as an additional job. As the attritionrate of thoseBCs/BCAs especially recruited for the purpose ,because of low salary and low transactions,is high, man mana gement as-
Frequent changes in implementation strategy hampers focused work in the specific area and the existing infrastructure gets overstretched well particular ly withhand-helddevices due to constraintof terrain and connectivity.BCs sometimes resort to climbing trees to get connectivity.There are cases where due to connectivity problem, there have beendata transfer failures. A number of instructions from different sources ,sometimesfrom the government while normally through RBI, tend to confuse the bankers .Also,frequent changes in implementationstrategy hampers focused work in the specific area and the existing infrastructure gets overstretched.villages with less than 2,000 population. The implementationof electronicbenefit scheme further stressed the existing infrastructur e. In somecases ,there was a shiftin the area of operationsbetween different banks which implied that the investmentmadein that area was lost. The private sector banks are also contributing to the ef fort but there are instances where they are charged different rates by the service providers adding to their cost of operations. The amountof credit expansionunder financial inclusion is low as some bankersfear aboutthele vel of NPAsand perform underloomingshadow of loan melas/waivers culture, especially during election times .In any case,money lendersare securely ensconcedas credit disbursalis generally nottakingplace throughtheBCs/BCAs.Also,there is no evidence that the banking route has begun to be used for remittancepurposes. An important contribution of this policy has been that a banking culture is beginning to develop in rural areas andsomebankerspercei ve it as a litmus test to eventually establish a physical branch. This augurs well for financial inclusion. However,key questions that remain to be addressed are: to what extent rural poor perceive that access to banking facility has been created? How would they like to make use of it and what are the key constraints? Has it made any impact on their li velihood?